Warranty Terms

Lifetime here means the working life of the film on the vehicle it was installed on, for the person who paid for it. There's no expiry date and no registration card to lose. There are two limits worth being straight about: it follows the original purchaser rather than the vehicle, so it ends when you sell the car, and it covers the film, not the glass.

Where a claim is valid we replace the affected film at no cost to you — material and labour. If the exact product has been discontinued by then, we fit a comparable or better film rather than the nearest thing we happen to have on the shelf.

• Bubbling — air or moisture pockets that appear after curing, or that spread rather than shrink. This is adhesive failure and it's the classic film defect.
• Peeling and lifting — film separating from the glass at an edge or corner.
• Cracking and crazing — fine splits through the film itself.
• Delamination — the film's layers separating from each other.
• Colour change and purpling — the violet cast cheap dyed film turns as its dye breaks down under UV. Our films aren't dyed, and if one ever does this it's a defect.
• Excessive fading beyond the manufacturer's published tolerance.

This list is longer than most shops publish, which is deliberate. The alternative is finding out at the counter.

• Scratches, scores, nicks and tears occurring after you collect the vehicle.
• Seat-belt damage. A buckle released to swing back into door glass will nick film, and it's the single most common cause of damage we see.
• Abrasion from worn door gaskets or grit in the window channel, which scores the film's edge every time the glass moves.
• Damage caused by a faulty window regulator, motor or misaligned glass.
• Anything attached to the film — suction cups, adhesive mounts, stickers, transponders, dash cameras. These bond to the film and take it with them.
• Cleaning damage, particularly from ammonia-based glass cleaners, which break film down over time.
• Damage from an accident, break-in, vandalism or glass replacement.
• Film installed by someone else, including film we removed and replaced — the warranty covers what we put on.
• Tint installed at a shade you asked for that is below the Texas legal limit, and any consequence of it.

During the 30–60 day curing period, light haze, small water pockets, minor dust specks and slight cloudiness are normal and clear on their own. Beyond that window they're not, and that's when a warranty claim starts.

Two things are true at once here: a shop that treats every speck as a defect can't stay open, and a shop that hides behind the standard to avoid re-doing bad work doesn't deserve to. If something bothers you, bring it in and we'll look at it with you.

1. 01Call (512) 744-8271 and tell us what you're seeing and roughly when it started.
2. 02Bring the vehicle to the shop. We can't assess film by phone, email or photograph — glass, light and viewing angle all matter, and a photo flattens all three.
3. 03We look at it with you, in daylight, at the standard above. No charge for the look.
4. 04If it's a warranty failure, we book you in and replace the affected film at no cost.
5. 05If it isn't, we tell you what it actually is and what fixing it would cost. You're under no obligation at that point.

There's no form, no claim number and no waiting on a manufacturer. That's the practical difference between a warranty honoured in-house and one administered by post.